What is AI citation monitoring? +
AI citation monitoring tracks which brands and tools AI models like ChatGPT, Gemini, and Perplexity recommend when users ask questions in your product category. If AI is recommending a competitor instead of you, you're losing sales you never knew were possible — with no impressions, no bounce rate, and no attribution trail.
What does Shensuo actually do? +
Shensuo runs automated scans across GPT-4o, Gemini, and Perplexity using prompts your potential customers are actually asking. It shows you which brands each AI recommends, what language is used to describe your category, and whether your brand appears at all. You get a citation baseline, a competitor map, and actionable recommendations to improve your AI visibility.
How is Shensuo different from Brandwatch or Mention? +
Social listening tools monitor what humans say about your brand on social media and the web. Shensuo monitors what AI models say about your brand when buyers ask for recommendations. These are completely different data sources. A customer asking ChatGPT "what tool should I use for X?" will never show up in Brandwatch — but it will show up in Shensuo.
Which AI models does Shensuo monitor? +
Shensuo currently monitors GPT-4o (ChatGPT), Gemini, and Perplexity — the three AI platforms most commonly used by B2B buyers during the research and evaluation phase of a purchase decision.
How quickly can I get cited by AI models? +
Perplexity uses real-time web retrieval and can cite new content within hours to days of indexing. ChatGPT's live browsing layer (powered by Bing) can surface new content within days. Gemini typically takes 2–4 weeks. Most brands see their first measurable AI citation within 30–60 days of executing a structured content and third-party presence strategy — which Shensuo's auditor guides you through.
What is GEO (Generative Engine Optimization)? +
GEO stands for Generative Engine Optimization — the practice of optimizing your brand's content, online presence, and third-party citations to appear in AI-generated answers. It's the AI-native equivalent of SEO. While SEO targets Google rankings, GEO targets citations in ChatGPT, Gemini, Perplexity, and Google AI Overviews. Shensuo measures your GEO performance and identifies where to improve.
Do I need technical knowledge to use Shensuo? +
No. Shensuo is designed for marketers, founders, and brand managers — not engineers. You enter your brand name, domain, and the topics you want to monitor. Shensuo handles the scanning, analysis, and reporting. No API keys, no code, no configuration required.
What is AI Share of Voice? +
AI Share of Voice measures how often your brand is cited by AI models compared to your competitors, across a defined set of buyer-intent prompts in your category. If ChatGPT recommends 5 tools in your category and your brand appears in 1 out of 5 responses, your AI Share of Voice is 20%. Shensuo tracks this metric over time so you can see if your strategy is working.
How much does Shensuo cost? +
Shensuo offers five plans: Solo at $49/month (1 domain, 50 scans), Starter at $99/month (3 domains, 200 scans), Growth at $249/month (10 domains, 1,000 scans), Agency at $499/month (25 domains, 5,000 scans), and Enterprise at $1,499/month with unlimited domains and scans. Annual billing saves 20%.
Why doesn't my brand show up in AI even though I rank well on Google? +
SEO and AI citation are different systems. Strong Google rankings do not automatically translate to AI citations — companies ranking #1–3 on Google can have 0% ChatGPT citation rates. AI models evaluate content depth, domain authority, third-party validation (G2, Reddit, directories), and entity consistency across the web — not just search position. Shensuo identifies exactly which signals you're missing.